My Mums Funeral

05/10/2016

I have no hesitation in recommending Whittaker-Wood funeral directors. When my father passed away I was less than impressed with certain aspects of the service provided by a local funeral director, having read the testimonials for Whittaker-Wood I commissioned them to manage the funeral of my mother. I have to say that said testimonials are fully merited. The service provided was truly excellent, managed throughout by the meticulous Malcolm. Every detail was handled by him with the objective of achieving a stress-free service to the family and the fitting funeral that we had in mind. His attention to detail did him great credit, I received many telephone calls from him to ensure that all the detail was handled, it was very reassuring to know that we had someone to manage the funeral who was so intent on it going smoothly and fittingly, and on providing excellent customer service.

As just a single example of the service provided, my father's funeral had involved many of the pall-bearers being young lads who appeared to be learning the trade, I requested of Malcolm that this would not be the case for my mother. I well remember the indignant look he gave me as he assured me that all of his staff are experienced and suitable to their roles - he was true to his word, the drivers/pall-bearers were experienced men who treated the funeral with the gravity it deserved as well as providing support to family members.

It is now a great comfort for me to know that everything from the preparation of my mother's body, the coffin, flowers, transport, church service and burial were managed by Malcolm to the family specifications with such professionalism, thereby giving my mother the funeral she deserved.

I hope that this is suitable, Malcolm. Many thanks again for the excellent service that you and your drivers provided.