A very understanding and sympathetic person

09/03/2018

I received a brief introductory phone call from Peter, arrangements were made by email as I do not reside in the UK
He explained what everything was all about and listened to my needs and suggested a suitable song as I was unsure what Mum liked. He assured me that I could change things as I wished.
The impression he gave was that he was here to help me understand the funeral process and give personal advice.
I found Peter a true professional.
I had already composed a short poem relative to my Mother's life and he suggested a very moving closing poem.
When the day arrived, Peter met me and clearly described the next steps.
He conducted the entire service in a very clear voice, pausing and imparting a personal caring attitude to all he said.
When I exited the crematorium I was pleased to thank him.
It was a small family service and they praised the quality of his presentation.
It was a difficult day that was made easier by the help and understanding of Peter.