They dropped my sisters coffin and then blamed everyone else

27/08/2021

Agape Funerals are a “Part Time”funeral service and sadly this was shown at my Sisters funeral,(10th Aug 2021) they showed their inexperience and total lack of professionalism with No clear direction or leadership throughout the whole service, and the worst thing that happened was they “Dropped Her Coffin” from shoulder height, they managed to make our bad day even worse and have ruined our memories totally of my Sisters funeral, and to add insult to injury the only apology that we got from Agape was a secondhand WHATSAPP text which is totally unacceptable, on emailing them about this they just blamed everyone else for all the mistakes and the accident which again shows the total lack of communication, professionalism, and genuine care for our feelings, I would Definitely NOT recommend Agape (part time) funeral Services, as from our experience with them they definitely made a very emotional/bad day a lot worse, and they don’t think that they have done anything wrong, and so won’t be changing how they carry out their funeral Services �‘�🏻