E.F Edwards

Rip off

1

24/11/2019

Prepaid my funeral plan they told me everyThing was covered I found out that minister and doctors fees are not included they told me everything was covered now to get my money back they are charging me £249 to get my money back rip off I’m going to arrange my funeral with the coop it’s a lot cheaper and everything is covered I’m also going to get in touch with trading standards

Fantastic service by warm people

5

12/02/2015

I made an enquiry with this Funeral Directors as I was preparing to take out my own funeral policy. Although I had not called before hand, the young lady, Catherine, who I saw last week was so warm and welcoming, nothing was too much effort. I did, unfortunately, have to go elsewhere to take out my funeral policy, due to costings and convenience of location for my family, which I am very sorry about as E F Edwards seemed to be the most professional of all homes I visited.

Truly excellent!

5

21/08/2014

I am so pleased to be able to write this review for E.F Edwards. Loosing Dad although 85 years old was extremely traumatic. All I can say is that all of the staff I spoke with from the beginning were knowledgable, supportive and helpful. Communication was excellent and If the answer to a question was not known they were honest about this and followed this up promptly and called back.

The manner in which we were addressed and managed was truly wonderful and compassionate. Utterly professional yet the feeling of being a family run operation. These are people who care.

We were kept informed and supported on the day. Couldn't fault a thing and wouldn't hesitate to recommend them. A big and genuine thanks to all the team at Erdington.