Good sensitive support

13/02/2019

Stephen Jones
We found Stephen to be gentle, discreet sympathetic and warm.
We wanted a low key and personal service and he gave guidance but supported us to do it our own way. He is busy and timings of things weren’t always ideal, for example our visit to the chapel of rest when we had to wait till 8.15 the night before the funeral to see our relative. This made for a very distressing day. However on the day of the funeral Stephen and his team were spot on. Thank you Stephen.