From first contact to the delivery of the funeral DVD, Jonathan and Ian were continually supportive. I had discussed with my mother her wishes for the style of funeral and initially spoke to Jonathan just after Christmas when it seemed Mum would die any day. In the end, she died in June but there was never any sense of me being a nuisance and having sorted out many of the details in advance was a big advantage when the time came, even though some things inevitably had to change. What I particularly liked was that my choices were always respected and if I turned down one of their suggestions that was always fine.
As we were rather making up a secular funeral service from Mum’s wishes and my past experience, I was grateful for their help in making a very successful funeral which resulted in much positive feedback from attendees. There was no pushing to have options one didn’t want and there was always advice on how to achieve what I did want. The stunning cardboard coffin with a picture of St. Michael’s Mount was a major talking point and my Mum would have loved it.
I would have no hesitation in recommending Oak to anyone but especially to those who do not want a standard funeral.
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