How to make a sad occasion a joy

14/05/2019

I had never had to arrange a funeral before, and hadn’t got a clue. I was lead through the process with endless patience, suggestions made for things I would never have thought of, and everything that I could wish for could be (and indeed WAS!) done. We were a very small party, bidding my dear mother goodbye, and yet everything was done with simplicity, dignity and compassion. Each member of staff I dealt with, from Andrew and Lee, who came to collect her the day she passed, to Ruth the secretary, and Jamie who helped me decide on the arrangements, and managed it all so beautifully on the day - all were charming and sympathetic. Absolutely first class. With many thanks.