Honest feedback

15/01/2019

I could not possibly recommend this company to anyone. Communication was absolutely abysmal from Sharon Howell who never returned calls, failed to keep us updated on arrangements and the day before Mums funeral could not be contacted to confirm key details relating to the funeral. She eventually apologised and offered to cover the cost of the acknowledgement in the Tameside Reporter after the funeral herself as way of compensating for the poor service. This she failed to do so we ended up arranging and paying for it ourselves. Instead of making Mums funeral arrangements as smooth and stress free as possible she actually added to the stress and distress which is unforgivable. P.S. The guys attending on the actual funeral day were very good but need to work for another company.