Appalling unsympathetic service

28/10/2019

J C Clarke were responsible for the funeral of my brother Dr Peter Boughton in Chester Cathedral on 11th October 2019.
The family were not sitting together in the service and the family flowers, the only coffin spray, were not on the coffin instead there was a half dead very colourful spray from someone else. My brother had requested white flowers only and the funeral director was aware of this. When pressed repeatedly for an explanation l received a glib \'l\'m sorry, it was my error\' from Carl. A funeral director who does not check about something as important as flowers is not one l would wish to use. A funeral director who cannot handle grieving friends and relatives with sympathy and respect is not one l would wish to use.