Heartless

04/08/2017

My experience and continues to be after they did my Fathers funeral last May is still unresolved and extremely upsetting. They get you to sign paperwork ascertaining to protecting themselves against any damage they may do to the removal of the joint gravestone with my Mother, whilst you have just lost a parent and are organising the agonising task of the funeral without any moral qualms, but when you find out 10 months later they don\'t know where it is and then miraculously find it and announce that it\'s broken and needs to be replaced, on my expense, they put it down to not wanting to tell you because you\'re grieving ?!. NO apology, No empathy... nothing. Business as usual.
Do Not Use them , I have a barrister now looking into my case.