Truly Outstanding

06/06/2017

An absolutely outstanding service received from Ian Watts & Sons. Cannot recommend them highly enough. Their caring, compassionate & personal service really shone through from the moment we made the first call.
Nothing was ever too much trouble and even when I emailed Jo at 11pm on Saturday night because I had a question that was playing on my mind I got a response within minutes- just brilliant.
Our first meeting with Jo was so relaxed, we were not rushed in any way and the guidance/suggestions she gave us were really helpful. My Nan was worried before the meeting, to the point where she didn't want to be in the room, however, Jo made her feel at ease within minutes and within no time we were all sharing fantastic memories of Walter. My Nan cannot sing your praises enough Jo :)
Ian Watts & Sons made a really difficult situation for my Nan that little bit easier and for that we are very thankful.