The Ultimate Service

02/11/2017

My mother in law passed away in Leicester while spending some time with her youngest daughter there. As she wished to be buried with her late husband in Caldicot we were concerned as to how we could make this happen.
Having looked online for Caldicot funeral directors and reading reviews, one firm stood out above all others.
My husband contacted them, and from that first moment we knew they were the right one to see my Mother in law to her final resting place.
I sometimes take reviews with a pinch of salt, but every single bit of praise in any review you may read about them is well deserved.
Jo came to my late Mother in laws bungalow to discuss everything with myself, my husband and his two sisters.
What could have been a tense time turned out to be a very relaxed one, and so much help was offered by Jo. Everything was carefully explained, and we were told to ring any time we had questions.
Jo explained that they would sort bringing my Mother in law home to Wales and kept us informed throughout.
Nothing was too much trouble for her, even to offering advice about where we could hire a hall and a caterer for refreshments after the funeral.
Jo also sorted the flowers for us again taking pressure of of us.

On the day of the funeral the service provided was phenomenal, My Mother in laws elderly brother who has difficulty walking and getting into a car was carefully aided by Martin a few times and who also made sure he was alright at the graveside while he said goodbye to his sister.

I will never be able to thank Jo, Martin and staff enough for ensuring everything went so well.

Such a professional caring firm from day one. I have no hesitation recommending them to anyone