Thank-you

22/03/2017

I already knew about the Natural Death Centre website and you were the closest funeral director on the list. When I met Sarah, I knew straight away that you would be perfect. At our initial meeting, Sarah was very open about all of the options available. I had no idea what path we would end up taking and throughout the whole process I felt guided but not rushed. Sarah realised that it was going to take me a while to make decisions and she gave me the space and information to do that. All of the staff were incredible. I felt cared for, I felt safe, I felt comfortable with everyone. I also knew that they would look after Andrew – that he wasn’t just a number, he was someone who was very loved. The building is very welcoming – such a contrast to traditional funeral directors with closed curtains and a headstone in the window! It was such a lovely space we decided to hold our memorial service there – it felt safe and peaceful and I knew we would be looked after. There are not enough superlatives to express my gratitude to Sarah and her team. At what was probably the worst time in my life they looked after me and they helped us to create a very meaningful and beautiful service for my husband. They have also followed up with support and I feel like they are still in the background looking out for me. Above and beyond anything I could have imagined. At our first meeting Sarah told me that we would create a final, beautiful and special memory with Andrew. I wouldn’t have thought it was possible for this to happen, but that is exactly what we did. Everyone has told me how perfect it was. David did an amazing job as our celebrant and we all felt that the service truly reflected how much Andrew was loved, which was what I wanted. I would wish the same for anyone else having to go through this process.