East Coast Funerals
as reviewed by
phil.
Disappointed
My first contact to east coast funerals after learning they would be taking care of my mother was to find out what indeed were the plans for her in terms of dates and the final service, and was rather rudely told that she (cilla) would not impart any information on my mothers passing as her client had instructed her not to do so, I received no sympathy or empathy as you would expect from a caring family business, very shocking behavior. I said I was disgusted and would seek the advise of others namely a local paper and social media for some free advice. she complained to the police saying I was threatening her business, and as a grieving son that was a very low blow indeed. would I rate them ? not on this occasion, absolutely disgusting behaviour.