Joy handled everything marvellously, with care and compassion, practicality and great empathy. It takes a very special person to effectively fulfil such a difficult role, and Joy is such a person. A genuinely personalised service that can be fully relied upon at a time when you are most in need of being able to do so. Many thanks to Joy and all the team for being so very, very good at what they do. It is much appreciated.
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