Charlotte Graham funeral directors were highly recommended to us. We knew immediately that we had made the right choice. Charlotte showed us an extremely high degree of compassion, professionalism and efficiency. Charlotte first said that she would “take care” of my father whereas other funeral directors spoke of “storing the body”. During a pandemic, everything becomes so much harder, however we needed only a couple of phone calls to Charlotte before everything was arranged. Charlotte went above and beyond in contacting other agencies that could have been left up to us and answered all the questions I had as regards paperwork. We felt reassured that everything was taken care of. Charlotte tailored the service to our needs and we didn’t feel bound to pick something off a pricelist. I can only speak from my experience and would highly recommend Charlotte Graham to anyone.
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