Nothing good to say, avoid !

01/12/2020

This is a belated review of the funeral arrangements for my mother. It has taken a while to process. We were recommended Charlotte Graham and what a mistake. Even allowing for the difficulties of pandemic restrictions this year, almost nothing was done without mistakes and it was a miracle that we even got to the crematorium on time or with any of our chosen arrangements. It will be a lasting regret that we chose this funeral director and did not change when we still could. We only ever spoke once with Charlotte herself and there was no personal touch or follow up, even on the day of the funeral itself. Even the hearse was late which led to an unseemly race to the crematorium. It is astonishing that this business exists and it has left a lasting negative memory of what should have been a celebration of my mother\'s life. This is warning to anyone considering using this funeral director service. We would give no stars if this were possible.