EXCELLENT SERVICE

16/06/2015

Having attended a number of funerals in this area I had concerns about certain funeral directors although C.R Wigley & Sons was not one of these directors, after reading the above complaint I was obviously dubious about them. My Mum had a pre-paid funeral plan however I was prepared to and advised that I could transfer to another funeral director if necessary.
After speaking to several other funeral directors in the area I found that C.R Wigley & Sons were empathetic from my first call. The Wigley office and chapel was clean and tidy, the décor was fitting for the service they were providing. They were very professional and experienced in every aspect of the funeral preparation and thoughtful in meeting the emotional and practical needs of my family.
Even though my Mums funeral was pre-paid there was extra cost such as extra cars, moving my Mums body to lay in church overnight the Wigley’s rates were very competitive and in fact when arranging to move my Mums body to the church they negotiated with the priest to arrange a time to suit the family’s needs even at a lost to themselves.
As a grieving relative the treatment and courtesy received from this small family business was exemplary. I asked many questions some on refection was quite silly but nothing was too much for them, they we’re always happy to answer anything I asked and was willing to give advice when necessary.
The personal service was not only memorable but it made my Mums funeral moving and beautiful I cannot thank and praise the Wigleys enough, I am so grateful for their kindness and empathy during this difficult time, and if you are looking for a professional person centred service you will not be disappointed by them.