ok service

25/05/2017

I have used brundish twice, first for my 9 month old son in 2009, in which mistakes were made, so some of the price was taken of, and my wishes the elderly man would not adhere to, due to the upset it would cause to himself and staff, I also found the way he behaved to my partner and myself rather upsetting, he was very unprofessional, as he was rather upset with it being a baby, but us being the parents expected better, however he was elderly, and did do his best, I guess if was upsetting for all.
Than in 2015, I used the company again, as they greatfully offer a payment plan, otherwise I would not of been able to afford it, and would of had to get a council funeral, in which I wanted more than that for my mum.
It was mr brundish son this time, unsure of his name, he was totally professional and compassionate, only thing I was upset over, was we chose 3 songs for our mum, in which 2 my mum had chosen before she passed, and 1 of the songs my mum wanted, they played a total different song, other than that, a fairly good service.