As a family we have used Bernard for many years. And on each occasion he has been caring, considerate and kind. This year (2016) we have had to use his and his daughter Dianne's services twice. On both occasions, as before, the service was brilliant and our lovely ladies, Ruth Elvin and Hannah Elvin, were lovingly cared for with dignity and respect at all times. Following the death of our family matriarch (Hannah) in May, Bernard informed us he had been to collect her straightaway, as soon as the care home had rung him, because he didn't want her to stay there and wanted to get her into his care straight away. And throughout he and Dianne kept us up to date with everything via personal phone calls. The funerals were seamless, well done and brilliantly organised. We find it impossible as a family to see the need to go to anyone else and cannot understand why you would want to. Bernard and Dianne are highly recommended by us as a family.
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