Unable to provide basic service

08/01/2018

Unbelievably terrible customer service. Simple request that the limo collect us from an address within close proximity of the funeral parlour was not able to be accommodated. The reason I was given is that the hearse and limo usually leave the funeral parlour together! I asked several times and was told it is not possible. Flabbergasted to say the least. If I was the primary arranger of this upcoming funeral I would be taking my business elsewhere.