Genuine, compassionate and understanding.

12/10/2016

I had called round numerous directors in the Glasgow area, and was left unsure who to use, not due to choice but how I was treated over the phone; passed to other people or put on hold with no explanation or even told I was getting put on hold, made (whilst grieving) to retell information over and over again, one even told me I was asking for too much (I asked if I paid more, could we have a viewing). I felt how could I be sure I was putting my loved one in good hands. Just as I was giving up hope and found Allan Menzies on here and decided to call and I am so glad I did.

Allan is compassionate and understanding, at 26 I had no idea of the process but Allan made everything so straightforward, he even putting us in touch with a Minister. He even offered more personal touches for us to make things even more perfect. Allan kept us up-to-date with everything, and told us everything that we needed to do. Allan asked us to send in photos and he put these to music making saying goodbye a little easier. On the day, everything went so smoothly, between Allan and the Minister we got the service we wanted.

I can't rate Allan highly enough, he treats your loved one how he would treat his own. Support a local business, who will treat you and your loved one with the understanding and respect you deserve.